Privacy policy

Privacy policy

1. Policy Scope
This privacy policy applies to all furniture and home products, including related accessories, sold by Rkstraders (hereinafter referred to as “the Store”) within the United States. By browsing, placing orders, or using this website, users agree to comply with this privacy policy.

2. Data Controller
The Store is the data controller responsible for processing your personal information. RKS TRADERS LLC ensures that all personal data processing complies with applicable U.S. laws.

3. Personal Information Collected
We may collect personal information provided by users during order placement, registration, or inquiries, including name, contact information, shipping address, payment details, and website usage data.

4. Purpose of Information
Collected information is used for:

Order processing and delivery
Payment confirmation and invoice generation
After-sales service and warranty support
Providing personalized services and website optimization
Legal compliance and fraud prevention

5. 2-Year Warranty
All furniture and home products come with a 2-year warranty from the date of purchase. During the warranty period, if a product has quality issues or manufacturing defects, customers can contact customer service for repair or replacement.

6. Cookie Policy (Politique de Cookies)
This website uses cookies to enhance user experience, including:

Necessary Cookies: Ensure website functionality
Performance & Analytics Cookies: Monitor traffic and optimize services
Preference Cookies: Store user preferences and language settings
Users can manage or refuse some cookies in their browser, but certain functions may be affected.

7. Data Sharing
Except as required by law or to fulfill orders, user information will not be shared with third parties. Third-party service providers process information strictly under contractual obligations.

8. Data Storage and Security
We implement reasonable technical and organizational measures to protect personal information, including encrypted storage, access control, and safeguards against unauthorized access.

9. User Rights
Users have rights to access, correct, delete, restrict processing, data portability, and object to processing. To exercise these rights, contact customer service .

10. Data Retention
User information is retained for a defined period after order completion and after-sales services, in accordance with legal requirements and business needs, for financial auditing, legal compliance, and service records.

11. Children's Data Protection
We do not knowingly collect personal information from children under 18. If we discover unauthorized collection, we will delete it immediately. Parents or guardians can contact us to request data deletion.

12. Intellectual Property Rights
All content on this website, including text, images, icons, and design elements, is the property of RKS TRADERS LLC or its licensors. Unauthorized copying, distribution, or commercial use is prohibited.

13. Policy Updates
This privacy policy may be updated at any time. Updated policies will be posted on the website with an effective date. Continued use of the website constitutes agreement to the latest terms.

14. Contact Information
For any questions regarding this privacy policy or personal data processing, please contact:

Email: rkstraders.com
Phone: +1 9717628591
Business hours: Monday to Friday, 8:00 AM – 6:00 PM （Eastern Time). We respond to emails within 24 hours.

15. Company Information: This website is owned and operated by RKS TRADERS LLC
Address: 5965 STIRLING RD, UNIT 5100, DAVIE, FL 33314, United States
EIN: 33-2018492